We Are

Cross Consult

Brand Builders

Growing Business

Cross Consult offers a different approach to retailers and brand owners. Whether a small, new business or a large corporate, we have the commensurate skills to propel your business forwards. Read More...

ABOUT US

Our consultancy is focused on each individual client, believing no two businesses are the same. That’s what makes us stand out from other retail and brand consultancies. We really take the time to understand the mechanics of your business so we get to know how it operates and use our extensive retail and brand knowledge to create innovative, disruptive solutions.

Jon-Crossick
The owner of Cross Consult is Jon Crossick, a highly skilled and knowledgeable retailer, wholesaler and distributor with over 30 years of experience  to Managing Director level.
He has a breadth of omni-channel retail, eCommerce and wholesale experience, together with an in-depth knowledge of premium and luxury markets, having worked for and with household brand names as well as start up brands.
Jon has extensive knowledge of working within SME and family owned businesses that are generally founder/entrepreneur led, whilst collaborating and working alongside global corporate firms.
His specific product category experience includes jewellery, watches, handbags, travel goods, leathergoods,gifts, beauty and accessories.
His retail expertise includes flagship, freestanding and concession stores.

WHY USE CROSS CONSULT?

All businesses have to respond to an ever-changing trading world, be more focused than ever before and ensure disciplines are upheld whilst creating goals and objectives that drive achievable performance.

It is sometimes difficult for a brand owner to be able to step back from a business to see their business clearly, and decide what path to take. A fresh set of eyes and ears, combined with both innovative and incisive thinking can quickly create new thinking, inventive solutions and paths to success. Cross Consult works with leadership, head office, sales and in-store teams, across all levels giving you enormous flexibility.

No two situations are the same. Contact Cross Consult to discuss how we can approach your business and what expertise we can offer you. Perhaps you are simply looking for someone to bounce ideas off for future strategies or it might be that you are looking to a more definite targeted area of improvement; Cross Consult will add value and bring focus to your business.

Cross Consult will always provide honest incisive assessments of a business, and provide solutions as to how that business can be improved and directed to reach new levels of success.

WHAT WE DO

Cross Consult focuses on business to business and business to consumer. We cover all aspects of both models, from strategy and brand building to buying, merchandising, operations and especially nurturing in-store excellence and online excellence to maximise sales. Recent projects have seen exponential growth brought to new channels – especially in the digital and export space.

We strive to bring different points of view to the table having had experience as retailer, wholesaler, distributor, brand owner and more – we understand why each partner in the trading relationship thinks the way they do.

``It is not the strongest or the most intelligent who will survive but those who can best manage change``

Charles Darwin

Areas of Expertise and Development

Channels

Business to Consumer

Own brand retail
Multi-brand retail
Freestanding stores
Concession retailing – from £300k to £12m +
Travel Retail – Multi brand
Outlet retailing
Creating new retail concepts
Pitches for new business

Business to Business

Brand distribution, development and marketing
License product design, source, market and distribute
Channel extensions – new channel distribution
Import/Export

E Commerce

Own brand E Comm
Multi brand E Comm
3rd Party development and marketplace

Approaches To

Strategy
Brand building
Growth initiatives
Marketing
Problem solving and solution providing

Buying
Merchandising
Stock control and rationalisation
Creating reporting packages
Sourcing (Far East and Europe)

Team building
Leading and mentoring teams
Coaxing the best out of teams

Location targeting
Store development
Store location and acquisition

P&L analysis
Cost control
Efficiency gains

BRANDS WE HAVE RUN RETAIL FOR AND/OR DISTRIBUTED

  • Tumi
  • Coach
  • Thomas Sabo
  • Mulberry
  • Longhamp
  • Moleskine
  • Goldpfeil
  • Brics
  • Kipling
  • Delsey

PARTNER BRANDS FOR MULTI BRAND RETAIL

  • Burberry
  • Paul Smith
  • Mont Blanc
  • Rimowa
  • Samsonite
  • Globetrotter
  • Victorinox
  • Knomo

CURRENT PROJECTS

  • Barry M – bringing exponential growth to digital and export channels
  • Brand Alley – jewellery and watch initiatives
  • Energize – Apprentice Leadership Training Programmes
  • Papillonkia  – Pre Loved Designer products – driving both turnover and profit margins – and getting ready for sale.
  • Thread and Tonic  – helping a new sustainable bag brand to launch
  • Real Effect / Lynora Jewellery – launching a new digital presence and re-looking at wholesale partner initiatives

CONTACT

Please complete our online form and we will get back to you as soon as possible.

EMAIL

info@crossconsult.org

ADDRESS

CROSS CONSULT, LONDON, UK

PHONE

+44 (0)7767 366246

WE WOULD LOVE TO HEAR FROM YOU